Saturday, December 17, 2011

How much bandwidth does Optimum Online provide per month?

I e-mailed them and they said that I get unlimited bandwidth each month but I remember reading someone exceeding 600gb of bandwidth in a month and getting his account suspended.





http://www.dslreports.com/forum/remark,1鈥?/a>





So does anybody know if there is a monthly bandwidth limit that OOL isn't telling me about?|||Yes Optimum Online caps your bandwidth usage.





"It reduces a user's bandwidth from 15Mbit/s鈥? Mbit/s (1920 kB/s鈥?56 kB/s) to around 4.5 Mbit/s鈥?40 kbit/s (576 kB/s鈥?7 kB/s). After being throttled, there is no notification by Optimum Online other than reduced bandwidth performance. The customer must call Optimum Online to find out what has happened. Only then does Optimum Online inform the customer of the cap and tells its customers that after the 5th incident of throttling, your service will be terminated permanently. However, some users have called and Optimum Online customer service representatives have claimed that capping does not exist except for those users running servers, and when they check your account, claim that the user has in fact not been capped. Furthemore, in fact, many OOL users have downloaded large quantities of data without any capping incidents."|||If they put it in writing (in an email), it's probably safe to assume they mean it.





I'd email them back and ask them for a URL pointing to the section of their Terms of Service which states you'll receive unlimited transfer.

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